Heeerrre's Lucy--take a look at www.hclib.org/pub/bookspace/ The highlights:
- They have several blogs, maintained by staff; the most recent post is featured at the top of the page. Staff submits reviews from a form on their intranet--all they have to do is write it, give it a title, and include the ISBN for the cover image.
- Reviewing, and posting to the Librarian's blog, are not voluntary. Everyone has to contribute one post a month, and this is reflected in performance evaluations. Gradually the staff has accepted this, and blogging and reviewing have become part of the library's culture--but it didn't happen overnight.
- They allow comment on blogs, and also user comment on books, reviews, etc. In another presentation, we heard that if a library's website isn't interactive, people won't return.
- A member of their Web Services staff (which is their IT department) oversees Bookspace, making sure conventions are followed, etc. She has a team of 5 people outside her department, and they work together with Graphic Design to keep the site current and looking good.
- All blogs and reviews written by librarians have photos associated with them, to make sure readers understand they're reading library content.
There's lots more--but I'm out of time!
